The first thing that comes to mind when the acronym RPA is pronounced is the enterprise level automation technology. But why should the usage of software robots be a privilege of large companies, when the technology allows huge gains in effectivity and cost savings even for small businesses?
If You run a small business, then chances that maintaining your operations as compact as possible is your main goal. The fewer employees you have, the more counterproductive and ineffective sharing of work tasks happens. When robotic process automation is applied, many of the repetitive, cumbersome tasks can be passed over to the digital workforce.
Typical processes that can be automated using RPA are copying data from Excel spreadsheets and copying it to web portals or inputting it to the online forms, collecting data from various sources such as PDF’s, emails, Windows applications or even Legacy system for automatic report generation or even automatic data matching between those systems.
Shifting a large volume of mundane work to robots means that the tasks will be completed faster and human errors will be eliminated. Only those two things can produce huge savings for the small business. Additionally, when RPA will be applied, your intelligent employees will be able to switch focus from maintaining Your business to growing it bigger.
Scalability is another key benefit of robotic process automation. Maintaining a compact operations department means that it will be next to impossible to handle the seasonal peaks in workload or to instantly react to market fluctuations. If your customer has a sudden increase in demand and your staff can’t handle the extra load and hiring temporary personnel is not possible, this may result in loss of a client. Robotic process automation can scale up and down in no time, resulting in increased efficiency and higher customer service levels. This provides a serious a serious competitive advantage over similar businesses in your industry, displaying better reaction times and accuracy. It’s like having an entire team of hard workers ready to get to work the very same moment You need them.
Are all RPA technologies equal? There is a huge difference between available robotic process automation technologies. Desktop automation is launched on a user’s computer and performs just specific tasks, while Cudato‘s Intelligent Automation technology allows a more robust end-to-end automation using machine learning, heuristic analysis, and artificial intelligence to interact with incompatible systems.
Robotic process automation makes it a reality for small companies to compete with their bigger competitors, something that was previously impossible to achieve.